Privacy Policy

Introduction

Welcome to FollowUp Leads, a lead management app developed by Sunbow Technologies. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our app.

Followup Leads is a B2B Enterprise CRM designed for corporate sales teams. The core functionality is the Automated Lead Capture system. To maintain data integrity and sales compliance, the app must programmatically retrieve the caller's identity via READ_CALL_LOG and READ_PHONE_STATE to populate lead records. This automation is the primary service sold to our enterprise clients; without it, the app fails to serve its purpose as an automated CRM, as manual entry is prone to human error and high latency in a professional sales environment.

Information We Collect

Personal Information

We will collect the following personal information when you use our app:

  • Name

  • Mobile number

  • Business name

Usage Information

We will collect the following personal information when you use our app:

  • Device information (such as device type, unique device identifiers and fcm token)

  • Call log information (for getting caller mobile number to add instant lead in the CRM)

How We Use Your Information

We use the information we collect to:

  • Communicate with you: Send you updates, newsletters, and other information related to the app.

  • Comply with legal obligations: Ensure compliance with applicable laws and regulations.

Sharing Your Information

We assure you that the data shared by you is secured at our end and will never be shared with any third party unless required by legal or government Authorities.

Data Security

  • SeWe know the importance of your business data privacy, and that's why we implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure.

  • These measures include encryption, access controls, and regular security assessments.

  • Data access permission is highly secured by authorized access only.

Changes to This Privacy Policy

Sunbow Technologies reserves the right, at any time, to add to, change, update, or modify this Privacy PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: info@sunbowtechnologies.com
  • Address: Sunbow Technologies
    201, NDM-1,
    Netaji Subhash Place
    New Delhi - 110034